Membership & Service Terms
Effective date: 10 October 2026
64 Warminster, Myersvillle Division, Santa Cruz P.O., St. Elizabeth, Jamaica, W.I.
Eligibility and approval. JAVO currently accepts individual members. Applications are assessed using the applicable membership standards, document checks and regulatory requirements. Providing documents or making payment does not itself establish approval. JAVO will communicate the decision and any outstanding conditions.
Member and vehicle records. Approved membership is assigned to the named individual. Vehicle sub-numbers identify accepted vehicles within that record. Membership, letters, numbers and branding must not be lent, transferred or used for an unapproved person or vehicle. Additional or replacement vehicles/drivers must be disclosed and assessed as applicable before being represented as accepted.
Term and renewal. Membership is annual. The membership period starts on the payment date and renews on the anniversary of that date each year. Payment must be verified, and membership remains subject to approval; payment alone does not authorise operation or establish approved membership. Government licence and insurance expiry dates are separate. Submitting a form does not authorise an automatic debit.
Service scope. Membership Only and Full Service differ in the assistance provided. Your written quotation or service schedule specifies included work, third-party charges and your responsibilities. Full Service does not remove personal attendance, signature, insurance or vehicle-preparation requirements.
Applicant responsibilities. Provide truthful, current information; respond to reasonable document requests; attend required appointments; maintain suitable insurance and valid driver/vehicle documents; pay the agreed charges; and notify JAVO promptly of material changes.
Decisions and timing. Government agencies and insurers make their own decisions. Membership review and application assistance do not guarantee licensing, insurance acceptance, processing time, bookings, earnings or access to restricted locations.
Conduct and safety. Members must maintain safe, presentable vehicles and professional, respectful service; follow lawful operating restrictions; avoid harassment, discrimination, impairment and unsafe driving; protect guest information; and use JAVO branding only as authorised.
Insurance. Any JAVO-related public-liability arrangement is governed by the applicable policy and acceptance conditions. It does not replace motor insurance or extend automatically to undeclared activities, vehicles or drivers.
Restrictions, suspension and termination. JAVO may restrict use of its membership credentials or services while it reviews missing approvals, unpaid agreed fees, misleading information, misuse of documents, serious misconduct or an immediate safety concern. The member will ordinarily receive the reason and an opportunity to respond; immediate temporary action may be needed for urgent safety or legal concerns. A written decision will explain any corrective steps and review route. Contact JAVO Management at admin@javojamaica.com to request a review of a decision.
Leaving JAVO. Notify JAVO in writing if you wish to leave. Stop representing yourself as an active member after the effective end date and follow instructions for documents/branding. Separately resolve any regulatory, insurance or licence-surrender obligations. Cancellation and financial treatment follow the agreed refund policy and applicable law.
Changes and questions. Material membership changes will be communicated prospectively and handled consistently with existing agreements and legal rights. Contact admin@javojamaica.com for the applicable terms or a written clarification.